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Having Difficult Conversations

April 19: 9:00 am - 11:00 am

Difficult conversations occur in every aspect of a person’s life. This training will provide tools and strategies for having difficult conversations, whether the conversation is about performance, agency changes, and/or other difficult topics that can arise in a work environment. The strategies developed in this training can also be used in other areas, personal or professional. Participants will also learn to model information and skills learned as a parallel process for teaching others to have difficult conversations with children, families, and other professionals they work with on a daily basis.

  • All ILCs are free
  • The CEUs listed below are based on our experience of what BSRB will approve and are not guaranteed
  • Cancellations must be made at least 7 days prior to the dates of the ILCs
  • If there are not 10 participants registered for each ILC 3 days prior to the ILCs, the ILCs may be cancelled
  • A few days prior to each virtual ILC, you will receive an email with the link to join the ILC
  • Participants who are more than 15 minutes late will not receive credit for ILCs

Please email to register.

Submit a short summary or certificate of completion to your supervisor (if received) to earn 2 hours of CE.


April 19
9:00 am - 11:00 am
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Saint Francis Ministries